What is the deadline to subscribe and get the current month box?
You may subscribe to Bluum at any time! Your box will be put into production immediately and shipped soon after.
When will my box ship?
We ship on the third and fourth week of every month. As soon as your box is on its way, you will receive an email containing a tracking number that allows you to monitor its shipment. Normal delivery time is 2-10 business days depending on location. Your box can be delivered between the 17th and the end of the month. We only ship via USPS to all 50 states only (No shipping options available to APO/FPO). Please keep in mind, that only subscriptions that are active will be shipped bluum boxes.
All boxes after the first box will ship on or around the 17th of every month. As soon as your box is on its way, you will receive an email containing a tracking number that allows you to monitor its shipment. Normal delivery time is 2-10 business days depending on location. We only ship via Fedex Smartpost to all 50 states only (No shipping options available to APO/FPO).
Inactive subscribers who purchase separate products by choosing the bluum Up option will also go into express production for an additional fee shown at time of purchase.
What happens after my box ships?
You get your tracking details soon after your package is scanned by our shipper and you may track your package until it is delivered. After receiving it, you can sign in to your bluum account to provide feedback on each product to earn rewards points.
What if my boxes never arrive?
No worries! Simply contact Customer Experience via firstname.lastname@example.org and we’ll investigate promptly. Missing or never received boxes reports will be accepted 30 days after the ship date ONLY. If your missing box is not reported in this time frame, a replacement will not be shipped.
It is up to YOU to enter the correct ship to info and/or connect with the appropriate carrier to get the box in your hands. We will make every effort to help you!!
Is there a shipping charge?
Shipping is free everywhere in the US except Alaska and Hawaii. There is a $5 ship charge per month subscribed.